Frequently Asked Questions
Startz Veterinary Clinic FAQs
There is no question too big or too small for our veterinary team. We have answers to some of our most common questions.
Frequently Asked Questions
What are your hours?
M-F: 8 am – 5 pm
First and Third Saturdays: 9 am – 1 pm
What forms of payment do you accept?
All credit cards and cash.
Do we offer payment plans?
We offer payment plans through CareCredit.
What kind of pets do you treat?
We treat dogs and cats.
Do I need an appointment?
Yes, please call 830-899-4900, or request one online.
How do I book an appointment?
You can book an appointment by calling us at 830-899-4900.
What are the recommended vaccines for a dog?
Rabies and DHLPP are core vaccines that should be administered to all dogs. Bordetella and influenza are recommended for dogs that are around other unknown pets. The rattlesnake vaccine is recommended for dogs that explore the outdoors off-leash.
What vaccines are recommended for cats?
Rabies and FVRCP are core vaccines for all felines. FeLV is recommended for outdoor cats.
Why should I spay or neuter my dog or cat?
There are benefits to spaying/neutering. Some of these include helping with overpopulation, limiting aggression, and preventing pyometra.
What age should I spay or neuter my dog or cat?
We are happy to discuss the ideal time to spay or neuter your dog. For cats, we recommend waiting until they are at least six months of age.
Should I give my dog or cat monthly heartworm preventative?
Yes, we encourage heartworm prevention year-round. Intestinal parasites are also commonly found in the area and pose a threat to your pet.
Should I give my dog or cat a flea and tick preventative year-round?
Yes.
How can I order food, medications, and preventatives for my pet?
You can order medications by calling us at 830-899-4900 or ordering online here.